Taking on volunteers at your museum isn't a decision to be taken lightly. Working with volunteers takes time and resources, and it's important that you have a strategy in place to manage your volunteer workforce.

In this Museum Practice, Felicity Heywood explores what volunteering means in the age of the Big Society and looks at different approaches to recruiting and managing volunteers.

There are also case studies from the Imperial War Museum and Nuneaton Museum and Art Gallery. Plus, vote in our poll and have your say on the issues discussed.

Volunteering and the Big Society

What does the Big Society mean for museums?

Recruiting volunteers

Felicity Heywood looks at best practice for recruiting volunteers

Developing a volunteer policy

A volunteer policy should be the foundation of all the work a museum does with volunteers

Volunteers: your legal obligations

Felicity Heywood explains what legal obligations a museum has towards its volunteers

Case study: volunteers as advocates

Volunteers can act as advocates and help museums connect with new audiences

Case study: sustainable volunteer strategies

The Imperial War Museum is developing strategies to use volunteers in a more sustainable way

A volunteer's perspective

Ingrid Beazley explains how volunteering at Dulwich Picture Gallery led to her developing the award-winning website Dulwich OnView

Have your say on volunteers

Whether you're a volunteer or a paid member of staff, have your say on the issues surrounding volunteers and vote in our poll

Volunteers: further resources

Related articles, websites, reports and social media