Further resources: building a stronger workforce

Maurice Davies and Helen Wilkinson, 15.04.2011
A detailed list of further resources that can be updated and added to as new documents and information become available

Culture Change, Dynamism and Diversity: a museum manager's guide to working smarter in difficult times
Written by Maurice Davies and Helen Wilkinson, the MA report sets out the ways in which museums can continue to reinvigorate and diversify the workforce, even when faced with shrinking resources.

Campaigns: workforce
The MA is campaigning on many workforce issues, including entry routes into employment and a structure for better career paths. Includes section on the MA’s Diversity scheme

Diversify Toolkit (pdf)
Advice on positive action schemes and creating a diverse workforce

The ethnic diversity of the museum workforce (word)
An MA report on the diversity of the UK museum workforce


Volunteers (Museum Practice, November 2010)
Felicity Heywood explores what volunteers mean in the age of the Big Society and asks whether they really pose a threat to paid staff

Staff development (Museum Practice, Q1 2009)

Find out how museums can develop and motivate paid staff and volunteers, from recruitment and training to coping when a crisis strikes

Diverse voices (Museums Journal, August 2010)
Felicity Heywood talks to participants in the MA's Diversity scheme to find out how it has helped their career

Still male, pale and stale (Museums Journal, October 2010)

Three years ago, the then culture minister David Lammy accused museums of failing to employ enough people of African and Asian descent in top-level jobs. Has the situation improved since then, asks Felicity Heywood

Whose heritage? (December 2010)
Felicity Heywood finds some examples of good diversity practice within two heritage bodies

It’s a hard job (Museums Journal, April 2006)
The museum sector has been slowly tackling the workforce issues it faces, but entry-level recruitment remains a problem. Julie Nightingale finds out what is being done to change this

MA poll finds regional museums lack diversity (Museums Journal, July 2006)
The results of a survey by the Museums Association into the ethnic diversity of staff at hub museums across England


Government Equalities Office
Advice on the implications of the Equality Act

Creative Choices
More information on creative apprenticeships can be found on the Creative Choices website

Cultural apprentices (blog)
Blog written by two interns undertaking 12-month placements with Brighton Royal Pavilion and Museums. It includes details and photos of the projects they worked on, updates on what they learnt and who they met, and offers an insight into the daily life of an apprentice

Business survival toolkit

Creative & Cultural Skills has launched an online business survival toolkit that aims to help people in the creative industries survive and prosper during the hard times. The Business Survival Toolkit is a partnership project with the Cultural Leadership Programme, Crafts Council, Design Council and Heritage Lottery Fund


Exceeding expectations: the principles of outstanding leadership, 2010
Available on the Work Foundation, the above paper presents the findings of an in-depth study exploring the principles of outstanding leadership

Involving the front line in policy making (web pdf)
This Civil Service College publication offers some insights on giving front-line staff more responsibility in the decision-making process 

A charter for strengthening relations between paid staff and volunteers (pdf)
This charter, developed jointly by Volunteering England and the Trades Union Congress, sets out the key principles on which volunteering is organised and how good relations between paid staff and volunteers are built 

MLA briefing paper: the Big Society (word)
An MLA briefing paper on the government’s Big Society initiative

Volunteering in the MLA sector: a discussion (web pdf)
This MLA discussion paper provides some background on the state of volunteering in the sector, as well as some discussion of possible problems and pitfalls

Internships: best practice standards and guidance (web pdf)

This draft paper, developed by Renaissance London and the Mayor of London, offers advice on running internships and best practice guidelines